// Penetration Testing

Social Engineering
Assessments.

People are the most targeted attack vector in modern breaches. HackLabs designs and executes realistic phishing, vishing, and pretexting campaigns to test your organisation's human layer.

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// The Case for Testing

Technology controls mean nothing if people can be manipulated.

The majority of serious breaches begin with social engineering — a crafted email, a convincing phone call, or a physical interaction that bypasses all your technical controls. HackLabs designs realistic, tailored social engineering campaigns using the same techniques employed by real threat actors targeting your industry. The results are actionable: specific gaps in process, awareness, and controls that can be addressed with targeted improvements.

// Intelligence-Led

Campaigns built on real reconnaissance

We conduct OSINT reconnaissance on your organisation before designing campaigns — using publicly available information as real attackers would.

// Realistic Scenarios

Tailored to your threat model

Campaigns are designed around your industry, sector, and the specific threat actors most likely to target your organisation — not generic templates.

// Constructive Outcomes

Improve, not blame

Social engineering results are presented constructively — identifying systemic issues in awareness and process, not finger-pointing individuals.

// What We Cover
  • Phishing campaign design and execution
  • Spear phishing targeting specific roles (C-suite, finance, IT)
  • Vishing (voice phishing) and callback campaigns
  • Smishing (SMS phishing) simulations
  • Pretexting and impersonation scenarios
  • Business Email Compromise (BEC) simulations
  • Credential harvesting via cloned login portals
  • Malicious attachment and macro delivery testing
  • Physical access pretexting (combined with physical assessments)
  • Awareness programme effectiveness measurement
// Capabilities

Social engineering capabilities

Phishing Campaigns

Tailored email phishing campaigns targeting specific departments or roles — credential harvesting, malicious links, and attachment delivery testing.

Spear Phishing

Highly targeted spear phishing against executives, finance teams, IT administrators, and other high-value individuals using OSINT reconnaissance.

Vishing (Voice Phishing)

Phone-based social engineering scenarios impersonating IT support, vendors, regulators, or executives to test staff compliance with security policies.

Business Email Compromise

Simulating BEC attacks against finance and executive teams — testing susceptibility to fraudulent payment requests and wire transfer scams.

Pretexting & Impersonation

Crafted scenarios where consultants impersonate vendors, contractors, or staff to test credential disclosure, physical access granting, and process bypasses.

Awareness Measurement

Comprehensive metrics on click rates, credential submission, report rates, and response times — with comparison against industry benchmarks.

// Methodology

Our testing process

01

Scoping

We define the engagement boundaries, objectives, and rules of engagement. Clear scope means focused testing and accurate results.

02

Testing

Senior consultants conduct both automated and manual testing, replicating real-world attack techniques against your environment.

03

Reporting

Detailed technical findings with risk ratings, proof-of-concept evidence, and clear remediation guidance for both technical and executive audiences.

04

Remediation Support

We stay engaged beyond the report. Our team answers remediation questions and offers a complimentary re-test on critical findings.

// Why HackLabs
CREST
Accredited

CREST-certified testers across all disciplines. Independently audited methodology you can trust.

3,000+
Pen Tests Delivered

Extensive track record across enterprise, government, and critical infrastructure sectors.

20+
Years Established

Founded by Chris Gatford — over two decades of offensive security experience at your service.

100%
Senior Testers

No graduates on client engagements. Every test is run by experienced, certified professionals.

// Related Services

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// Get Started

Ready to secure your organisation?

Talk to a HackLabs specialist and get a tailored assessment proposal within one business day.

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